COMPANY INFORMATION
LaLab I-TECH Co., Ltd.
Address: 195 Hùng Vương, Ward 9, District 5, Ho Chi Minh City
Phone: 028 3938 1838
Website: www.itech-lab.vn
Company Overview
As a newly established dental laboratory, Lab I-TECH Co., Ltd. has made strong investments in advanced technology and modern equipment to keep pace with the rapid evolution of dental prosthetics manufacturing.
The lab’s team of skilled technicians is continuously trained and updated to meet the increasing demands of dental professionals, ensuring both precision and high-quality outcomes.
Beyond technical excellence, Lab I-TECH places strong emphasis on applying information technology to optimize production management, business operations, and customer care. After careful evaluation, the lab selected vDentalLab Management Software – Standard Version, a comprehensive solution designed to meet the needs of medium to large dental laboratories.
Implementation Highlights
The deployment of vDentalLab at Lab I-TECH was successfully completed within just one week of contract signing. This rapid implementation was made possible благодаря extensive experience in delivering the solution to numerous laboratories across Hanoi, Ho Chi Minh City, and other provinces.
Key Benefits Achieved
1. Effective Data Management
All production and business data are fully digitized from day one, including:
- Dental case information
- Doctor profiles
- Orders and production logs
- Invoices and financial records (accounts receivable/payable)
2. Fast and Accurate Information Retrieval
Compared to traditional methods such as paper records or Excel files, the system enables instant access to accurate and up-to-date information—significantly improving operational efficiency.
3. Optimized Workforce Utilization
The software reduces manual workload and streamlines the entire workflow—from case intake to production and final delivery—allowing staff to focus on higher-value tasks.
4. Enhanced Management Control
Managers can monitor production and business performance remotely, eliminating the need for constant on-site supervision while maintaining full operational visibility.
5. Automated Customer Care
Integrated SMS Brandname functionality automatically notifies dentists about key updates such as case receipt, production status, and delivery schedules—improving communication and customer satisfaction.
Expansion and Growth
In 2019, alongside Lab I-TECH, vDentalLab was successfully implemented in numerous laboratories across Hanoi, Ho Chi Minh City, and other provinces, including:
Detec, Katri, Friends, Ngọc Trai, Ozean, Thăng Long, Hi-Tech, Toàn, Next Lab, Westcoast, Việt Vương, Khai Nguyên, Hữu Nguyên, Kim Cương, Anh Tuấn, Xdent, Nha Việt, Bamboo, 3S Dent, and Hải Quân.
Looking Ahead
In 2020, vDentalLab continues to evolve with further enhancements aimed at delivering even greater value to dental laboratories.
We believe this solution will play a key role in helping labs transition from traditional management methods—such as manual records and Excel spreadsheets—to a more modern, efficient, and scalable digital system.